
IT & Service Management
Last updated
4 months ago
Endpoints
120
Types
Auth Methods
Environments
TOPdesk's API is robust and well-suited for IT service management integrations. It supports both REST and SOAP protocols, with comprehensive documentation and sandbox environments for testing. Authentication uses API keys with role-based permissions, making it secure for enterprise environments.
The API covers incident management, asset tracking, and service requests extensively. However, it requires a TOPdesk subscription and familiarity with ITSM concepts. Overall, it's an excellent choice for organizations already using TOPdesk or building IT service management workflows.